Support & Help Center

How do I play Poly Climb?

Tap anywhere on the screen to make Polygone jump between walls. Land on walls to evolve your shape from a triangle to higher polygons. Avoid shapes attached to walls and collect power-ups for special abilities. Reach 11 wall touches to trigger a massive burst and advance levels.

What are the power-ups?

• Shockwave: Pulse ripples that knock shapes off walls
• Phase Shield: Become invulnerable with a shimmering barrier
• Magnetism: Pull shapes off walls and throw them back
• Lasers: Slice through obstacles with precision beams
• Lava Blast: Explosive molten destruction
• Lightning: Electrifying chain reactions

Power-ups appear every 5 wall jumps!

How does the lives system work?

You start with 1 life. Lives regenerate over time (shown as cyan triangles at the top of the screen). You earn bonus lives every 5 levels you complete. Plan your sessions around your available lives!

How do I evolve my polygon?

Each time you successfully land on a wall, your polygon evolves to the next shape:

Triangle → Square → Pentagon → Hexagon → Heptagon → Octagon → and beyond!

At 11 touches, you unleash a massive burst that clears the screen and advances you to the next level with increased difficulty.

Why am I losing lives?

You lose a life when you:

• Hit a shape attached to a wall
• Touch fire lanes on the walls
• Bounce off the ceiling
• Miss both walls and fall

How do I turn off sound/music?

Tap the menu button in the top-right corner during gameplay and select the mute option to turn off all audio.

Does my progress save?

Yes! Your high score, lives count, and audio preferences are automatically saved locally on your device. Your data never leaves your device.

Can I play offline?

Yes, Poly Climb can be played completely offline. However, ads require an internet connection to load.

When is EchoCube coming out?

EchoCube is currently in development. Stay tuned for updates by following us on social media or checking back here regularly.

How do I play EchoCube?

Tap tiles to cycle through colors and match the target pattern shown at the top of the screen. When your bottom grid matches the top pattern exactly, you win! Complete the puzzle before the timer runs out.

What game modes will EchoCube have?

• Level Mode: 60-second timer with progressive difficulty. Grid grows from 3×3 to 6×8 as levels increase
• Daily Mirror: Special 8×8 challenge with a 30-second timer and vertical mirror patterns

How does the grid grow?

As you progress through levels, the grid size increases, adding more tiles to match. Start with simple 3×3 grids and work your way up to challenging 6×8 patterns!

When is LumaTap coming out?

LumaTap is currently in development. Stay tuned for updates by following us on social media or checking back here regularly.

How do I play LumaTap?

Tap glowing pixels on a grid when they reach peak brightness! Each color pulses at a different rhythm. Tap pixels in the correct color sequence to trigger Mega Bursts that clear entire rows and rack up big points.

What are the pulse patterns?

• Red: Quick, fast-paced pulses
• Blue: Medium-speed rhythm
• Green: Slow, steady beats
• Yellow: Syncopated, irregular timing (harder!)

What game modes will LumaTap have?

• Timed Run: Score as many points as possible in 60 seconds
• Endless: Survive as long as you can without missing
• Pulse Challenges: Complete specific goals like "Hit 10 reds in 30 seconds"

What platforms are your games available on?

Currently, Poly Climb is available on iOS via the App Store. We plan to expand to Android and other platforms in the future.

Do you collect my personal data?

No! We do not collect any personal information. Game data (like high scores and preferences) is stored locally on your device only. See our Privacy Policy for full details.

Why do I see ads?

Our games are free to play and supported by ads (Google AdMob). Ads help us continue developing and improving our games. You can opt out of personalized ads in your device settings.

Can I remove ads?

Currently, there is no ad-free version available. We may offer a premium ad-free option in future updates.

How do I report a bug?

If you encounter a bug or technical issue, please contact us with details about the problem, including your device model and iOS version.

How do I request a feature?

We love hearing from our players! Send us your feature ideas through our contact form. While we can't implement every suggestion, we read and consider all feedback.

Can I get a refund?

Our games are currently free to play. For any in-app purchases (if applicable), refund requests are handled by Apple through the App Store. Please contact Apple Support for refund inquiries.

How do I delete my data?

Since all data is stored locally on your device, you can delete it by:

• Uninstalling the app
• Clearing the app's cache in your device settings
• Using the "Reset" option in the app settings (if available)

What are your system requirements?

Poly Climb (iOS):

• iOS 11.0 or later
• Compatible with iPhone, iPad, and iPod touch
• Requires approximately 50MB of storage

Do you have social media?

We're focusing on game development right now, but you can always reach us via email at support@polyclimb.net.